My questions for you are what are you thinking about this week? What are you changing in your business to insure a great 2010? Are you willing to take the steps necessary for your success?

Posted in Follow Up, Increase Referrals, Referral Marketing, Relationship Marketing 2 Comments »

Card sending is an important step in your follow up process and holiday card sending is almost at the top.

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Relationship Marketing 2 Comments »

One of my favorite opportunities to reach out to existing customers and create stronger relationships is Thanksgiving. Thanksgiving after all is all about gratitude and what better way to show gratitude to your customers than by sending them a Thanksgiving card and letting them know how much you appreciate their business?

Posted in Client Retention, Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Relationship Marketing 2 Comments »

Follow up is crucial in creating relationships with your clients and prospects. The number one reason business owners and sales people give me when I ask them why they don’t follow up is “I don’t have time”. When I hear this I think to myself you can’t afford not to have time!

Posted in Client Retention, Follow Up, Relationship Marketing 2 Comments »

It’s important to remember following up with prospects is a must but having consistent follow up or touch points with your customers is equally as important.

Posted in Business Excellence, Follow Up, Follow Up Ideas, Relationship Marketing 6 Comments »