My questions for you are what are you thinking about this week? What are you changing in your business to insure a great 2010? Are you willing to take the steps necessary for your success?

Posted in Follow Up, Increase Referrals, Referral Marketing, Relationship Marketing 2 Comments »

Card sending is an important step in your follow up process and holiday card sending is almost at the top.

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Relationship Marketing 3 Comments »

One of my favorite opportunities to reach out to existing customers and create stronger relationships is Thanksgiving. Thanksgiving after all is all about gratitude and what better way to show gratitude to your customers than by sending them a Thanksgiving card and letting them know how much you appreciate their business?

Posted in Client Retention, Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Relationship Marketing 2 Comments »

So what is a follow up strategy? It’s about creating a system for follow up which will be used with every new client, prospect, or referral source.

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Social Media 7 Comments »

Two very simple follow up ideas for Speakers and Presenters.  Yes even Speakers and Presenters need to follow up!  This week I had the wonderful opportunity to speak at the Encinitas Rotary group about using Social Media to follow up and engage customers.  I have to admit the setting for this discussion was perfect, the [...]

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Social Media 1 Comment »