So what is a follow up strategy? It’s about creating a system for follow up which will be used with every new client, prospect, or referral source.

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Social Media 5 Comments »

Two very simple follow up ideas for Speakers and Presenters.  Yes even Speakers and Presenters need to follow up!  This week I had the wonderful opportunity to speak at the Encinitas Rotary group about using Social Media to follow up and engage customers.  I have to admit the setting for this discussion was perfect, the [...]

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Referral Marketing, Social Media 1 Comment »

It’s important to remember following up with prospects is a must but having consistent follow up or touch points with your customers is equally as important.

Posted in Business Excellence, Follow Up, Follow Up Ideas, Relationship Marketing 6 Comments »

When I ask a new contact if they are on LinkedIn the common response I hear is yes I am but I have no idea how to use it!  LinkedIn is a great Social Network for business but for many people they just don’t understand what it can do for them or have any plan [...]

Posted in Business Resources, Follow Up, Follow Up Ideas, Relationship Marketing, Social Media 8 Comments »

A referral and follow up system…  You may be asking yourself what do I need that for?  I was reminded about a pretty well know fact after reading yesterdays post on Duct Tape Marketing by John Jantsch titled My Most Excellently Flawed Referral Survey.  The survey questions had to do with the percentage of your [...]

Posted in Business Resources, Client Retention, Follow Up, Follow Up Ideas, Referral Marketing, Relationship Marketing No Comments »