Card sending is an important step in your follow up process and holiday card sending is almost at the top.

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There should be no question in your mind that email is a powerful follow up tool for your business and should be included in your follow up strategy.

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One of my favorite opportunities to reach out to existing customers and create stronger relationships is Thanksgiving. Thanksgiving after all is all about gratitude and what better way to show gratitude to your customers than by sending them a Thanksgiving card and letting them know how much you appreciate their business?

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So what is a follow up strategy? It’s about creating a system for follow up which will be used with every new client, prospect, or referral source.

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Two very simple follow up ideas for Speakers and Presenters.  Yes even Speakers and Presenters need to follow up!  This week I had the wonderful opportunity to speak at the Encinitas Rotary group about using Social Media to follow up and engage customers.  I have to admit the setting for this discussion was perfect, the [...]

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