Comments on: Creating Great Follow Up With Your Clients in 7 Simple Steps

By: Imran

Imran — Sun, 01 Nov 2009 15:21:22 +0000

Thank you for this great article. You have some interesting points in your article. Thank you

By: Talk (Don’t Market) To Your Customers | Lawyerist

Talk (Don’t Market) To Your Customers | Lawyerist — Tue, 20 Oct 2009 04:49:09 +0000

[...] and lunches to check in personally with your most important clients. Developing a system such as this one with 7 steps, will increase your chances of success and impress your [...]

By: Creating a Follow Up Strategy | Follow Up Success

Creating a Follow Up Strategy | Follow Up Success — Wed, 05 Aug 2009 16:26:23 +0000

[...] make sure once you start following up you keep it going! You might want to read a previous post, Creating Great Follow UP With Your Clients in 7 Simple Steps where I went into more detail about this [...]

By: Promotional Products

Promotional Products — Fri, 26 Jun 2009 06:31:05 +0000

Awesome tips, I wish I would have heard that pod cast. I would agree that maintaining contact with clients is very important to customer retention. I really like step four about assuming responsibility, this is a great point because too many times we just assume the client will call back, but I’ve noticed it takes at least three different contacts (email/call) before a prospective client will respond.

By: Julie Frans

Julie Frans — Fri, 01 May 2009 21:39:13 +0000

Thank you Alan, great article! I need to put a system together, I know! I feel like we “touch” our clients throughout the year, but perhaps not enough, and not consistently. I am always surprised at how many new clients we get because they simply can’t remember the company they used in the past… even though they liked them! I don’t want to be that company that gets forgotten. Thank you for your stimulus to make a system!