What is the value of our current customers? In sales it seems we are always striving to get the next customer… So much of our time and effort is spent towards new customers. As sales professionals we do many things to get the next customer or client. Our sales cycle could be hours, days, [...]

Posted in Client Retention, Follow Up, Follow Up Ideas, Increase Referrals, Relationship Marketing 2 Comments »

I am relatively new to Twitter having just set up my account a few months ago. I started using it in conjunction with my Facebook account for status updates. I remember thinking what could I possibly do with a micro blog where I can only post 140 characters? It seemed like I was using [...]

Posted in Client Retention, Follow Up, Follow Up Ideas, Networking, Relationship Marketing 2 Comments »

I just attended The Blog World Expo in Las Vegas. My expectations were very mixed. I really had no idea what I was getting into. My goal was to meet new people, successful bloggers, and to learn how to make Follow Up Success the go-to resource for small businesses, entrepreneurs, and sales professionals.

The [...]

Posted in Client Retention, Follow Up, Follow Up Ideas, Networking, Relationship Marketing 3 Comments »

I had a few people who made the comment, “OK, I have thrown all the business cards away that were on my desk, now what do I do?” or “Now that all my cards are in the trash, where do I get more leads?” Another comment came from an associate of mine, “I did [...]

Posted in Client Retention, Follow Up, Follow Up Ideas, Increase Referrals, Networking, Relationship Marketing 2 Comments »

Today I was sitting at my desk scouring the internet looking for the allusive driver for my laptop which I had just wiped and reloaded with Windows XP.  Between what seemed to be hundreds of downloads trying one driver after another I was frightened by a small stack of business cards which seemed to be accumulating [...]

Posted in Follow Up, Follow Up Ideas, Increase Referrals, Networking, Relationship Marketing 3 Comments »